According to K.S.A. 65-2837, it is “unprofessional conduct” for a physician to fail to transfer records to another licensee when requested to do so by a patient or his or her representative. Therefore, if a patient requests medical records be copied and sent to another health care professional, the records should be copied and sent without waiting for payment from the patient. The patient may be billed for the copies, but delivery of the records to another health care professional should not be delayed. A provider should not condition the furnishing of records upon payment of copying charges.