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KanCare payment dispute process improved

Effective May 1, 2017 the state has updated the Reconsideration and Appeals process for providers disputing a denial of payment to the KanCare Managed Care Organizations (MCOs). This is welcome news as the timeframe for the Reconsideration process is now consistent as well as optional, and extends the Appeal timeframe to 60 days – up from 30 days.

Additional information is available here:

Appeal forms and addresses for each of the MCOs are available below:

If you have questions or concerns about this process contact This email address is being protected from spambots. You need JavaScript enabled to view it., KMS Director of Health Care Finance.