- Be respectful: Address policy makers by their appropriate title such as “Representative” or “Senator”
- Be selective: Clearly identify the one issue you’d like to discuss then share how the issue affects you, your practice and your patients.
- Be brief: Take no longer than one minute to state what you want and why you want it. If you challenge yourself to deliver the message in under a minute, you will boil it down to its essence
- Be accurate: Never go beyond what you know to be true. If you cannot answer a question say, “I don’t know but I will find out.”